1. General

1.1 Scope

These Terms and Conditions apply to all business relationships between us (MuKo Media, Neunkirchner Straße 52, 2700 Wiener Neustadt) and you in the version valid at the time the contract is concluded. Any conflicting terms of the customer are hereby rejected.

1.2 Changes to these Terms

We reserve the right to amend these Terms and Conditions for existing business relationships if required by law, court rulings, or significant changes to business circumstances. Any changes become effective if you do not object within six weeks after notification. We will explicitly inform you of this effect.

2. Services

2.1 General

We provide free and paid services for hosting and making digital content accessible on the internet. Depending on your selected package, we provide server resources and infrastructure. We also offer domain registration services.

2.2 Service Delivery

We may use third parties to fulfill contractual obligations. We guarantee server and network availability of at least 98% annually. Storage limits and technical details are defined by the chosen hosting package.

2.3 Service Time

Unless otherwise agreed, services are delivered within 5 business days after payment or contract confirmation.

2.4 Assignment

Your rights under this agreement may not be transferred without our written consent.

3. Domains

3.1 Subdomains

Each customer receives a personal account including a subdomain, provided the requested name is available.

3.2 Domain Registration

Domain registration is carried out between you and the respective registry or registrar. We act only as an intermediary. We do not guarantee availability or assignment of any domain.

4. Contract Conclusion and Termination

4.1 Contract Formation

By submitting an order on our website, you make a binding offer. We accept the offer by sending you account details, domain confirmation, or written confirmation.

4.2 Contract Storage

The contract details are stored by us and sent to you via email. They are not accessible online after submission.

4.3 Termination

Both parties may cancel services with four weeks notice. Upon termination, all user data and content will be deleted after the contract ends.

5. Payment

5.1 Prices

All prices are final. We operate under small business regulation and do not charge VAT.

5.2 Late Payments

If payment is overdue, we may charge interest and suspend services.

6. Customer Responsibilities

6.1 Content

You are solely responsible for all content and data you upload. Illegal or infringing content is prohibited.

6.2 Backups

You are responsible for creating backups of your data. We do not guarantee data recovery.

6.3 Security

Account credentials must be kept confidential. We are not liable for misuse.

7. Liability

7.1 Limitation of Liability

We are only liable for intent and gross negligence, except where essential contractual obligations are affected.

7.2 Data Loss

We recommend regular backups. We do not guarantee protection against accidental data loss.

8. Copyright and Usage Rights

8.1 Designs

All designs and digital works remain protected under copyright law.

8.2 License

You receive a non-exclusive license for the intended purpose after full payment.

9. Creative Freedom

9.1 Changes

Design decisions are subject to artistic freedom. Additional changes may incur extra charges.

10. Final Provisions

10.1 Source Files

Source files are not included unless explicitly agreed.

10.2 Jurisdiction

Our place of business shall be the exclusive place of jurisdiction.

10.3 Applicable Law

German law applies unless mandatory consumer protection laws apply.